All pieces are made to order. Please allow 7 - 14 days for your jewelry to be
crafted and delivered.

If production hasn’t started yet, we may be able to help. Once your piece is in
production, changes are no longer possible. Reach out to us as soon as possible
and we’ll check for you.

No, each piece is made specifically for you, ensuring quality and attention to
detail.

We currently ship across the GCC region.

Yes, once your order is shipped, you’ll receive tracking information to follow your
delivery.

Yes, we offer 14-day free returns from the date of delivery.

Yes. You will receive exactly the amount you paid, with no hidden deductions.

Simply contact us within 14 days of receiving your order, and we’ll guide you through
the process.

Once your return is approved, refunds are processed promptly back to your original
payment method.

Our prices are updated every 15 minutes and are directly linked to the live gold
market price. This ensures you’re always paying a fair and accurate price.

We use premium hand-cut moissanite stones set in solid gold or platinum, crafted
to last.

Yes, all our pieces are crafted using solid gold or platinum, not plated materials.

Yes, each piece is carefully crafted with attention to detail.

Yes, moissanite is a real gemstone known for its exceptional brilliance, durability,
and clarity.

No, moissanite will not fade, cloud, or lose its sparkle. It’s made to last a
lifetime.

Moissanite offers greater brilliance and is a more ethical, modern alternative without the
high markup of traditional diamonds.